Shipping policy

Operated from India – Serving customers across United States.

1. Overview

Thank you for shopping with Indicrest. This Shipping Policy explains how we process, ship, and deliver orders internationally.

All orders are fulfilled from India and shipped to across United States.

Important: We maintain transparent shipping timelines, delivery estimates, customs disclosures, and carrier partnerships in accordance with Google Merchant Center and international e-commerce transparency standards.

2. Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays are processed the next business day.

Once dispatched, customers receive a confirmation email with tracking information.

3. Delivery Timelines

Orders are usually processed within 1–3 business days before shipping. After your order is shipped, the estimated delivery times are as follows:

• Standard Shipping: 4 – 12 days

Delivery Partners:
We partner with major international carriers including DHL, FedEx and UPS for reliable delivery and tracking.

Please note that these are average timeframes and may vary depending on customs clearance, local regulations, or courier operations in your region.

Delivery timelines are estimates only and may vary due to customs inspections, local regulations, courier delays, weather conditions, or unforeseen logistical disruptions.

4. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order value, and the total weight of your order.

Shipping Options:

• Standard Shipping – $11.99
  
• Free Shipping: Enjoy free standard shipping on all orders above $120.

5. Shipping Origin

All orders are packed and shipped from our fulfillment facility located in India:

Address: 8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Rangareddy, Telangana, 500008, India

6. Customs, Duties & Taxes

International shipments may be subject to customs duties, VAT, GST, or other import taxes imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping fees unless explicitly stated at checkout.

If a customer refuses delivery due to customs charges, return shipping costs and related fees may be deducted from the refund amount.

7. Tracking Orders

Tracking information is sent via email once the order is dispatched. If tracking details are not received within 3 business days of order placement, please contact:

Email: support@indicrest.shop

8. Lost, Delayed, or Damaged Packages

Report lost or damaged shipments within 7 days of the expected delivery date.

• Verified lost shipments qualify for replacement or refund.
• Damaged shipments require photographic evidence of packaging and product.

Carrier investigations may take additional time depending on courier procedures.

9. Address Accuracy

Customers must provide accurate and complete shipping details. We are not responsible for delivery failures caused by incorrect addresses provided at checkout.

10. Regulatory & Shipping Restrictions

Certain products may be restricted in specific countries due to import laws. Customers are responsible for ensuring compliance with local regulations before ordering.

We reserve the right to cancel orders where shipping is legally restricted.

Updates to This Policy

We may update this Shipping Policy from time to time. The latest version will always show the “Last Updated” date at the top of this page. By continuing to use our services after any changes, you agree to the updated policy.

Last Updated: March 02, 2026