Privacy policy

Operated from India – Serving customers across United States.

1. Introduction

This Privacy Policy describes how Indicrest (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect only information necessary to operate our business and fulfill orders:

Personal Information: Full name, billing and shipping address, email address, and phone number.
Order Information: Products purchased, order value, and transaction details.
Payment Data: Payments are securely processed through third-party gateways. We do not store complete card details.
Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.
Customer Communications: Emails, chat messages, support tickets, and feedback.

3. How We Use Your Information

To process and deliver orders
To send order confirmations and updates
To respond to customer service requests
To improve website performance and user experience
To detect fraud and maintain platform security
To comply with legal and tax obligations

4. Legal Basis for Processing (Where Applicable)

For customers located in regions with specific data protection laws of US, we process personal data based on:

Performance of a contract (order fulfillment)
Legal obligations
Legitimate business interests
Customer consent (where required)

5. Data Sharing

We do not sell or rent personal data. Information may be shared only with trusted service providers such as:

Payment processors
Shipping and logistics partners
IT and hosting providers
Analytics and fraud prevention services

All partners are required to maintain data confidentiality and security.

6. International Data Transfers

As we operate globally across United States, your information may be processed or stored outside your country of residence. We implement reasonable safeguards to protect your data during such transfers.

7. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. All transactions are secured using SSL encryption (HTTPS).

Important: No online transmission system is 100% secure. While we implement strong safeguards, absolute security cannot be guaranteed.

8. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve marketing performance. You may control cookies through your browser settings.

9. Data Retention

We retain personal information only as long as necessary for order fulfillment, accounting, legal compliance, dispute resolution, or fraud prevention.

10. Your Rights

You may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Withdraw consent where applicable

To exercise your rights, contact us at support@indicrest.shop

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions or concerns regarding this policy, please contact:

Email: support@indicrest.shop

Address: 8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Rangareddy, Telangana, 500008, India

Last Updated: March 02, 2026