Shipping Policy

1. Overview

Thank you for shopping with Indicrest.shop. This Shipping Policy outlines how we process, ship, and deliver orders to our customers in the United States. Our goal is to ensure a clear, reliable, and transparent delivery process.

2. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day. Once dispatched, customers receive a shipping confirmation email with tracking details.

3. Shipping Origin

All orders are packed and shipped from our fulfillment facility located in Hyderabad, Telangana, India. We currently ship only to  the United States.

4. Delivery Timelines (U.S. Orders)

Estimated delivery times to U.S. destinations are as follows:

• Standard Shipping: 10–15 business days
• Expedited Shipping: 5–10 business days
• Free Shipping: Orders above USD 120

5. Shipping Rates

Shipping costs are calculated at checkout based on the selected method and order value:

• Standard Shipping: USD 11.99
• Expedited Shipping: USD 19.99
• Free Shipping: Automatically applied for orders above USD 120

We work with reliable global courier partners to ensure smooth and secure deliveries.

6. Customs, Duties, and Taxes

Orders shipped to the United States may be subject to import duties or taxes, as determined by U.S. Customs. These charges, if applicable, are the responsibility of the recipient and are not included in the product or shipping prices listed on our website.

7. Tracking Orders

Tracking details are emailed as soon as your package is shipped. You can track your shipment on the courier’s website using the tracking number provided. If you do not receive tracking information within 5 days of placing your order, please contact our support team.

Email: support@indicrest.shop

8. Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please report it within 7 days of the expected delivery date. We will contact the carrier and work with you to resolve the issue promptly.

• In case of confirmed loss, a replacement or refund will be issued.
• For damaged items, clear photos of the outer packaging and product are required for verification.

9. Address Accuracy

Please ensure your shipping address is accurate and complete before placing an order. Indicrest.shop is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by customers.

10. Customer Support & Contact

For shipping inquiries or support, please reach out to us:

Email: support@indicrest.shop
Hours: Monday – Friday, 10:00 AM – 6:00 PM IST