Privacy Policy

1. Overview

At Indicrest.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase. It applies only to customers and visitors located in the United States.

2. Information We Collect

We collect only the information necessary to process your orders, improve our services, and maintain communication with you. This includes:

• Personal Details: Name, email address, billing and shipping address, and contact number.
• Payment Information: Processed securely through third-party payment gateways. We do not store your full card details.
• Technical Data: Browser type, IP address, and device information collected through cookies and analytics tools.
• Communication History: Messages, feedback, or queries shared via email or chat support.

3. How We Use Your Information

Your data is used solely to provide you with the best experience possible. We use it to:

• Process and deliver your orders
• Provide order confirmations, invoices, and updates
• Respond to support requests and handle returns
• Improve website performance, usability, and security
• Comply with legal and regulatory requirements

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All online transactions are processed through secure, SSL-encrypted connections (HTTPS).

5. Cookies

Our website uses cookies to enhance user experience, analyze website traffic, and remember preferences. Cookies do not store sensitive information. You may adjust your browser settings to decline cookies, but some site features may not function properly.

6. Data Retention

We retain your personal data only as long as necessary to fulfill your orders, meet accounting or legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

7. Sharing of Information

We do not sell, rent, or trade your personal information. Limited sharing occurs only with trusted service providers who assist in operating our business, such as payment gateways, logistics partners, and analytics tools. Each partner is contractually obligated to maintain the confidentiality and security of your data.

8. Your Rights

As a U.S. customer, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your data when no longer necessary
• Withdraw consent for specific types of communication

To exercise these rights, please contact support@indicrest.shop. We respond to all valid requests within 7 business days.

9. Children's Privacy

Our website and products are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If a parent or guardian believes that their child has provided us information, they may contact us to request deletion.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, technical, or operational reasons. Updates will be published on this page with a revised “Last Updated” date.

11. Contact & Grievance Redressal

If you have questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please reach out to our support or grievance contact below:

Email: support@indicrest.shop
Grievance Officer: Inaamullah Md
Address: 8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Telangana 500008, India