Terms & Conditions

1. Introduction

Welcome to Indicrest.shop. These Terms & Conditions (“Terms”) govern your access to and use of the website and any purchases you make. By accessing the site or placing an order, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site.

2. Business Identity & Scope

Indicrest.shop is operated by Cosmetics & Co. from Hyderabad, Telangana, India. We currently serve customers only the United States. We do not maintain a physical office in the U.S.; all support, fulfillment, and customer service are handled from India.

3. Eligibility

You must be at least 18 years old, or of legal majority in your state, to make purchases. By using the site, you represent that you meet this requirement and that the information you provide is accurate and complete.

4. Account & Communications

You may check out as a guest or create an account. You are responsible for safeguarding your login credentials and for all activity under your account. By contacting us or placing an order, you consent to receive transactional emails (order confirmations, shipping updates, and support messages).

5. Products, Content & Availability

We aim to provide accurate product information, images, ingredients, and usage instructions. Minor variations in color or packaging may occur. Listings may be updated or discontinued without notice. If a product is unavailable after order placement, we will cancel and refund the affected item.

6. Pricing, Taxes & Duties

All prices are displayed in U.S. Dollars (USD). We may update prices due to supplier or currency changes. Taxes, import duties, or customs fees (if applicable) are the customer’s responsibility and are not included in listed prices unless stated at checkout.

7. Orders & Acceptance

Your order constitutes an offer to purchase. We may accept, decline, or cancel orders for reasons including suspected fraud, incorrect pricing, or product unavailability. If we cancel, you will receive a full refund for affected items.

8. Payments

Payments are processed securely by third‑party gateways. We do not store full card details. By submitting a payment, you authorize us (and our payment partners) to charge the order total, including shipping fees and applicable taxes.

9. Shipping & Delivery (U.S. Only)

Orders are fulfilled from India to U.S. addresses only. Processing time is typically 1–3 business days. Estimated transit times and rates are listed in our Shipping Policy. Delivery estimates may vary due to customs or carrier conditions.

10. Returns, Cancellations & Refunds

Return windows, eligibility, and refund timelines are provided in our Cancellation & Return Policy. Please review them before purchase and contact support to initiate a return or cancellation request.

11. Acceptable Use

You agree not to misuse the site, interfere with its operation, or engage in fraudulent, deceptive, or harmful activity. You may not attempt to access or collect data from our systems without authorization.

12. Intellectual Property

All site content (text, images, graphics, and code) is owned by Cosmetics & Co.  or licensed to us. You may not copy, reproduce, or distribute content without prior written consent. Third‑party trademarks remain the property of their owners.

13. Warranties & Disclaimers

Except as required by law, the site and products are provided “as is” and “as available.” We make no warranties, express or implied, regarding uninterrupted access, accuracy, or fitness for a particular purpose. Product results vary by individual.

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.

15. Third‑Party Links & Services

The site may contain links to third‑party websites or services. We are not responsible for their content, policies, or practices. Access them at your own discretion.

16. Compliance & Prohibited Uses

You agree to comply with applicable U.S. import rules and not to purchase restricted items. We reserve the right to refuse service where prohibited by law.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.

18. Changes to These Terms

We may update these Terms to reflect operational, legal, or technical changes. The updated version will be posted on this page with the “Last updated” date.

19. Contact & Grievance Redressal

If you have questions about these Terms, or if your issue remains unresolved after contacting support, you may reach our grievance officer:

Grievance Officer: Inaamullah Md
Email: support@indicrest.shop
Address: 8-1-284/OU/37, OU Colony, Shaikpet, Hyderabad, Telangana 500008, India